SHIPPING AND COLLECTION TERMS & CONDITIONS

    AUSTRALIA WIDE SHIPPING

    Wherever possible, the freight cost will be calculated at time of checkout. LuMu Studio uses a number of professional courier services to obtain the most competitive shipping rate. If at the time of checkout the shipping rate is unavailable (due to irregular size, shape or multiple items purchased), please contact LuMu Studio directly at hello@lumustudio.com for a specific shipping cost. If you have not been charged shipping at checkout due to the above reasons, a member of the LuMu Studio Team will be in contact to organise a shipping cost. 

      COLLECTION FROM THE STUDIO

      Those orders selected as 'pick-up from store/studio' MUST be booked prior to collection. Our studio is located at Vaucluse, Sydney NSW. Please contact a LuMu Studio team member on hello@lumustudio.com or P: 0427427752 to arrange a suitable collection time. No guarantees can be made for 'drop-ins'.

      INTERNATIONAL SHIPPING

      Freight costs for international shipping are calculated by dimension and weight of the package. LuMu Studio uses selected couriers for all international shipping. International customers are encouraged to contact LuMu Interiors on hello@lumustudio.com to obtain an accurate shipping quotation before proceeding with a purchase. A specialty invoice will then be generated after accurate freight costs are determined. Freights costs vary due to size, shape, weight and number of items purchased. Every effort will be made to efficiently and cost effectively package international orders. LuMu Studio cannot be responsible for duty taxes and other import costs associated with international shipping relevant to countries outside of Australia. Import duty taxes and other relevant costs are the responsibility of the importer/customer. Please check with your relevant country (or ports) specific import/export legislation. 

      PRICING

      All prices are calculated in Australian dollars. All prices on our website are inclusive of GST. GST will be calculated at checkout and will be separately itemised on your invoice for all Australian customers. International customers may be exempt from Australian GST which may be claimable through the relevant avenues in your country. Freight charges are additional.